Last updated: September 5, 2026
YESHE (yeshestore.com) respects your privacy. This Privacy Policy explains what personal information we collect when you visit or purchase from our store, how we use and protect it, and the rights you have over your data. By using this website you agree to the practices described below.
1. Information We Collect
- Order information: name, email address, shipping address, phone number and order details, provided at checkout.
- Account information: username, email address and password when you create an account.
- Payment information: payments are processed by third-party payment providers. We never store full card numbers on our servers; we only retain the payment status and transaction reference.
- Automatic data: IP address, browser type, device information, pages visited and cookies, used to keep the site secure and improve your experience.
- Communications: messages you send through our contact forms, live chat or email.
2. How We Use Your Information
- To process, pack, ship and deliver your orders, and to handle returns and refunds.
- To provide customer support and respond to your questions.
- To send order confirmations, shipping notifications and, only with your consent, marketing emails you can unsubscribe from at any time.
- To detect fraud, protect the store and comply with legal obligations.
- To analyse site usage and improve our products, content and services.
3. Legal Bases (EEA / UK Visitors)
We process your data only when we have a legal basis: performing our contract with you (fulfilling orders), complying with legal obligations, our legitimate interests in running and securing the store, or your consent where required (for example, marketing cookies and newsletters).
4. Sharing Your Information
We sell no personal data. We share information only with the service providers needed to operate the store, each bound by confidentiality obligations:
- Payment processors (for example card networks, PayPal, Stripe) to complete transactions securely.
- Logistics and shipping carriers to deliver your parcel and provide tracking.
- Google reCAPTCHA to protect our forms from spam and abuse.
- Cloud hosting and analytics providers under data-processing agreements.
- Authorities, where disclosure is required by applicable law.
5. Cookies and Tracking
We use essential cookies to keep your cart and session working, and optional analytics cookies to understand how the site is used. See our Cookie Policy for details and how to control cookies in your browser.
6. Data Retention
Order records are kept as long as required for tax, accounting and warranty purposes. Account data is kept until you ask us to delete it. You may request deletion at any time and we will erase data we no longer must retain by law.
7. Your Rights
Depending on where you live, you have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, to withdraw consent at any time, and to lodge a complaint with your local data-protection authority. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to opt out of any sale or sharing of personal information (we do not sell personal information).
8. International Transfers
As we ship worldwide, your information may be processed in countries other than your own. Where required, we use recognised safeguards such as standard contractual clauses to protect data transferred across borders.
9. Security
The site is served over HTTPS, passwords are hashed, and access to personal data is limited to trained staff and vetted providers. No method of transmission is 100 percent secure, but we work continuously to protect your information.
10. Children
Our store is not directed to children under 16. We do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
11. Contact Us
Questions or requests about this policy or your data: email our support team via the Contact page. We reply within 2 business days.
We may update this policy from time to time; the date above shows the latest revision. Significant changes will be announced on this page.